HubSpark Appointment Management Solutions
Streamlined Online Appointment Scheduling
Enhance your growth with timely scheduling. Boost appointment bookings, minimize no-shows, and foster customer loyalty through efficient automation.
All-in-One Platform for Scheduling, Reminders, and Rebooking
Generate More Leads
Simplify the booking process for potential clients, making it effortless to secure appointments and attract a broader customer base.
Minimize No-Shows
Implement automated text reminders to drastically reduce last-minute cancellations and missed appointments, while decreasing no-shows.
Encourage Repeat Visits
Maintain consistent customer engagement and a full schedule with automated text and email campaigns.
Comprehensive Online Scheduling
Provide 24/7 digital scheduling options to modernize your booking system and attract new customers through your website, Google Business Profile, social media, and various other channels.
Flexible Scheduling Options
Tailor your scheduling process to your needs. Configure your scheduling widget to offer appointments with varying durations, services, providers, and locations. Set up a minimum buffer period for seamless scheduling, regardless of the complexity of your schedule or process.
Automated Appointment Reminders
Combat no-shows and cancellations. Send automated reminders via text and email, giving customers the information they need to confirm, cancel, or reschedule with just one click. Minimize buffer period for seamless scheduling, regardless of the complexity of your schedule or process.
Rebooking Campaigns
Drive follow-up visits. Retain patients by utilizing automated, customizable reminder campaigns designed to turn first-time visitors into repeat patients.
Streamlined Patient/Client Intake Forms
Optimize with online intake forms. Enhance the booking experience for both you and your patients with online intake forms that save time and eliminate data entry errors by automatically pushing data to your PMS/CRM.
Seamless Appointments Integrations
Connect with key integrations. Forget manual booking, reminder calls, and data entry. HubSpark seamlessly syncs with many PMS & CRM’s through two-way integrations, allowing you to manage your schedule, sync health records, and view upcoming appointments on a single dashboard.
Insightful Reporting
Enhance results with detailed insights. Delve into metrics related to bookings, confirmations, and no-shows. Track critical data on appointment reminders and recall campaigns to evaluate their effectiveness.
Frequently Asked Questions
What is Online Appointment Scheduling Software?
Online appointment scheduling software, also known as web-based appointment software, is a digital solution that enables customers or patients to book, schedule, or cancel appointments through an online widget or calendar. It automates the appointment scheduling process, saving time, money, and resources.
Why is Online Appointment Scheduling Important?
Real-time online appointment scheduling makes your local business and services instantly available and accessible, improving customer experience and providing customers with more control over their booking process. It also increases business efficiency by automating appointment booking, allowing your team to focus on other tasks.
How does HubSpark Appointments Work?
Appointments in HubSpark provide local businesses with an end-to-end appointment solution, managing scheduling, reminders, and recall to ensure availability 24/7, reduce no-shows, and facilitate growth.
How can we enable Online Scheduling on our Website?
After customizing your online booking availability, you will receive a ‘Book Now’ widget that can be added to your website, social media profiles, and Google Business page. If you lack web design assistance, HubSpark can help implement the changes.
How Much Does Online Appointment Scheduling Cost?
It is included in your HubSpark subscription at no extra cost. With this, you gain access to customizable online appointment widgets, automated reminder and recall campaigns, and 1:1 texting to keep your patients/clients engaged and minimize no-shows.
Can I send Reminder Texts and Emails to Confirmed Appointments?
Yes. Automated reminders allow you to send customized texts and emails to both confirmed and unconfirmed appointments.
Can I Send Different Reminders for Different Types of Appointments?
Certainly. HubSpark allows customization of reminder messaging based on appointment type, provider, and status, automating much of your staff’s pre-appointment workflow.
Can I Include a Booking Option in Appointment Recall Messages?
Yes. You can include an online booking option in recall messages, allowing customers to easily book follow-up appointments online with available time slots displayed for quick booking.
